She fought it and won

After Crystal had her accident, the insurance company told her what they were going to give her for her car. She was not happy with their offer at all and told them that she would not accept it. They explained the next step to her and it involved finding other cars, the same as her car, and documenting what they were worth. She spent a fair bit of time online and came up with a few and then Gary contacted a couple of car dealerships and they said they would write a letter for her with what they felt her car was worth. She faxed the insurance with what she had found online as well as the three dealer quotes and they came back and offered her what she was hoping for! So I guess it sometimes pays off to stand your ground!!!